Privacy Policy

Last updated: July 2025

1. Introduction

This Privacy Policy describes how Shannon Russell of Better Homes and Gardens Real Estate Base Camp ("we," "us," or "our") collects, uses, and protects your personal information when you visit this website (the "Site") for the property at 1343 Bartlett Rd, Henrico, VA 23231.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any message content you provide through our contact or inquiry forms.
• Usage Data: Standard web analytics data such as pages visited, time spent on the Site, referring URLs, browser type, and device information. This data is collected automatically and does not personally identify you.

3. How We Use Your Information

We use the information we collect to:

• Respond to your real estate inquiries and schedule showings or consultations.
• Improve the Site's content and user experience.
• Comply with legal obligations and regulatory requirements.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your information may be shared only with your explicit consent, or as required by law. Information submitted through lead-capture forms is transmitted to a secure lead management system operated by our web platform provider solely for the purpose of facilitating your real estate inquiry.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

This Site may use essential cookies for basic functionality. We do not use advertising cookies or third-party tracking pixels. Any analytics tools used collect anonymized, aggregate data only.

7. Your Rights

Under applicable Virginia and federal law, you have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at the information below.

8. Children's Privacy

This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of any revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact:
Shannon Russell — AgentS.Russell@gmail.com — 804-803-1080